At AGT Hardware Appliances (agtradersco.com), we ensure that your orders are delivered safely, securely, and in a timely manner.
1. Order Processing Time
- All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Time We deliver hardware appliances and tools across Pakistan through our trusted courier partners:
- Standard Delivery Time: 3 to 5 business days across Pakistan.
- Delivery Charges: Shipping charges are calculated at checkout based on the weight and volume of your order.
- Free Shipping: Free shipping applies on select promotional products or orders exceeding minimum cart thresholds as displayed on our website.
3. Cash on Delivery (COD) & Payment
- We offer Cash on Delivery (COD) for customers nationwide.
- Please ensure you provide a complete physical address along with an active mobile number to avoid shipping delays.
4. Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email or SMS/WhatsApp to monitor your shipment status.
5. Damaged Packages in Transit If your order arrives in a visibly damaged condition:
- Please take photographs or a quick video of the damaged box before opening it.
- Contact our support team within 24 to 48 hours at agtraders4@gmail.com or +92 311 1147157 so we can resolve the issue immediately.
6. Contact Us For any questions regarding your order shipment or delivery updates, please reach out to us:
- Email: agtraders4@gmail.com
- Phone / WhatsApp: +92 311 1147157
- Store Address: Shah Jamal Masjid St, Jamun, Lahore, Pakistan
